February 22 , 2023 ADMIN

Benefits and Drawbacks of ChatGPT | Fortec Web Solutions

Since its launch by OpenAI in November 2022, ChatGPT already crossed the milestone of one million users in just five days. ChatGPT is an artificial-intelligence conversational tool, an expert in writing on a range of topics from history to philosophy, generating lyrics in the style of Selena Gomez or Billy Joel above all, suggesting the computer code, making everything effortless for the users. Recently, a study conducted, as per that 78% of Indians fall for ChatGPT-generated love letters, taking the help of this tool to distinguish them from a handwritten ones.

Let's explore ChatGPT's benefits and drawbacks with the Best Digital Marketing Company in Tricity.

What is Human-like Text Generation AI Tool - ChatGPT?

Natural language processing (NLP) techniques are used by ChatGPT, which stands for chat (Generative Pre-trained Transformer), to read and produce text that appears to have been authored by a human, including simple chats and questions that may be answered. This chatbot lets you question about any topic, including recent hot topics, and provides real-time responses utilizing several types of artificial intelligence (AI).

What are the Advantages of the ChatGPT Tool?

The main advantages of ChatGPT are client services and include the following:

  • ChatGPT is popular for quick & accurate responses to a wide range of questions asked by users.
  • Known for assisting with a wide range of tasks that require the understanding & generation of natural language.
  • Helpful to generate quick answers & please the customers with responses.
  • It reduces customer support as this chatbot is available around the clock & handle customer question ahead of when they appear.
  • Amazingly, this advanced mechanism software can answer thousands of questions simultaneously.
  • Delivering accurate data, ChatGPT is free, and multi-lingual, in order to generate text in a specific language using this, you can include the desired language as part of the for instance, English, French, Spanish, Russian, and Chinese.
  • Effective to utilize to generate material for productivity programs such as reports, emails, engaging social media content & other information.
  • ChatGPT also serves as a virtual assistant that helps employees & companies with their daily tasks such as scheduling appointments, setting reminders, taking notes, & so on.

What are the Disadvantages of ChatGPT?

Whilst acknowledging that there are drawbacks that are as follows:

  • Sometimes, ChatGPT represents biased data as the trained data is over-optimized & certain phrases are excessively used.
  • The reaction to its introduction has been mixed, particularly in the education sector, the bans introduced on using ChatGPT have been widespread.
  • There is also one more problem this AI model does not ask clarifying questions when the users put in an ambiguous query.
  • The model may claim not to know the answer or may answer correctly if the input phrasing is slightly tweaked or the identical request is repeated several times.
  • Sometimes, ChatGPT responds to incorrect information; fixing this can be a challenge as there's no source of truth during RL training.
  • Most importantly, this AI sometimes responds to harmful instructions and demonstrates false negatives & positives. On the other hand, ChatGPT also asks for the appropriate user feedback that is being taken into consideration to improve the current system.
  • OpenAI Chief Executive Sam Altman tweeted about a fact, saying that ChatGPT is extremely constrained but competent enough to give the sense of grandeur in specific situations.
  • Often seen that this AI tool requires more time to provide timely responses, meaning that customers may have to wait longer than they would with a human customer service agent.


However, ChatGPT may only be able to offer users narrow-scope solutions and weak security protection. ChatGPT can increase everyday convenience and eliminate laborious manual effort in language processing. Although this AI tool can satisfy your company's goals and is constantly in need of improvement, you will still require the help of the Best Web Development Company in Mohali, Fortec Web Solutions Pvt. Ltd., to meet your particular needs. At Fortec, we have a team of experienced to give you personalized IT solutions ranging from web development, designing, digital marketing to unique content to meet your business's requirements at a cost-effective price.

Feel free to contact us now!